Patient Partner - Now you can make appointments 24 hours a day 365 days a year
We are delighted to launch our new telephone based appointment making service. Using simple touch-tone features you can now make appointments any time of the day or night. As this is new to us we are starting by making all our pre-bookable GP appointments and appointments for blood tests available via Patient Partner. In time we hope to make more of our appointments available. It's very important that you listen to the announcements when you ring us. As we develop the service there will be more options. You will need your date of birth and telephone number to access the service.
Staff News
We are delighted to welcome Dr Ratna Kundi to Richford Gate Medical Practice. Dr Kundi will be with us for the next few months.
Text message reminders
We have set up a new service for patients whereby we can send you a text message to remind you of your appointment. In order for us to do so we need your mobile number. Simply text us your surname, initial and date of birth (dd/mm/year) to 07800 000513) and we will add your number to our list.
Free Air Pollution Alert Service
If you have a health condition like asthma, bronchitis, emphysema, heart disease and angina you might be interested in a new pollution alert service. Simply register at www.airtext.info and you will receive a text message whenever high pollution day is expected. The service is supported by London Borough of Hammersmith and Fulham
Staff News
We are sorry to announce that Dr Claire Sleight will be leaving the practice at the end of August. Dr Garry Chang will be staying with us for the time being and we are, however, delighted to welcome Drs Saqib Latif and Tim Spicer to our practice.
Results
We have improved our results line service following feedback from patients. With immediate effect the results line is open all day (8.15am - 6.30pm) including lunch times. Either dial the main surgery number on 0845 8116655, press 3 and then press 1 - or ring 0208 846 7584. Please note that our phones are less busy between 9.00am and 2.00pm.
Choose and Book
The practice is pleased to be taking part in this new NHS initiative designed to give patients a choice when you need to see a specialist for further treatment. Full details are available by visiting www.nhs.uk
For a copy of the Hammersmith and Fulham guide to local hospitals please click here.
Smoking
We are very keen to update our records are about smoking habits. Please take a few moments to complete the online smoking questionnaire (tab to your left). If you would like help in stopping smoking just indicate where asked and we will refer you to a smoking cessation advisor.
