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Latest News
Patient Reference Group

Welcome to Richford Gate Medical Practice

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Friends and Family Test

We are dedicated to improving the treatment you receive at our practice.  The new Friends and Family Test asks you to complete a quick survey.  If we have your mobile number you will receive a text message after your next visit and you can text your responses to the survery questions.  If you would rather complete on-line please follow the link below.  We will share the feedback with our patient group. 

Take our Friends and Family Test Here

Dementia Screening

There is a lot in the media about demenita and we are committed to helping patients who are worried about memory loss and other associated conditions.  Plesase speak to your GP who would be very happy to complete a short dementia assessment.  If you would like to know more about dementia and memory loss please click HERE.

Alcohol Questionnaire

If you have received a text message from us asking you to complete an alcohol questionnaire please click HERE

Flu Vaccine

We are currently out of stock of flu vaccne.  However, several local pharmacies can offer free flu vaccines to eligible patients.  For information about who is eligible for flu vaccine please click HERE.

Care Quality Commission

We are very grateful to members of our patient group and many other patients who gave of their time to meet Inspectors from the Care Quality Commission (CQC)  on Wednesday 1st October.    The report will be available in the next few weeks and will be published on our website.  For more information about the work of CQC please click HERE.

Book Appointments On-Line

We are pleased to announce a new on-line booking system and improved repeat prescribing service.    Please download the  Systm One Online Services Registration Form and bring it to the surgery with photo-id.  We will then issue you with a unique login name and password. 

Evening GP Clinic

Following feedback from recent surveys and discussions with our Patient Reference Group, we are piloting an evening GP commuter clinic. These are on Wednesday evenings  The clinic runs from 5.00 - 8.00pm and is specifically for those patients who are unable to get to see a GP at other times.  Please note that these are pre-bookable only (see below to register for our online booking service).  


New Text Messaging Service

We have just started using a new text messaging service called MJOG.  One of the key benefits for patients is that you can cancel appointments by texting the word Cancel to the number which will be on your appointment reminder.  This will automatically cancel your appointment without the need to make a phone call.  It will instantly make the appointment available for other patients to book.

Contraception and Sexual Health Services

We offer a full range of contraceptive services here at Richford Gate.  Clinics are run at flexible times including evenings and saturdays. Please note that the clinics include smears, pregnancy testing as well as a full range of contractive services.  Please click HERE  for full details.  Please note that the service is not run directly by the practice and you should phone the clinic direct on  020 8237 2340.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


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(Site updated 19/12/2014)
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